Production and shipping time for all orders

Please allow 3-5 business days for production time before shipping. Shipping takes 2- 5 days to get to your door. 

Cancellation

All orders CANNOT be cancelled once they are placed. Feel free to initiate a return by contacting us once your order is delivered. Refunds are not accepted. Store credit is issued on return item. NO REFUND.

Lost/stolen/ delay

All orders are shipped to the address provided at the time of purchase. Therefore LUXURYBYKACY is not responsible for lost, stolen, or delay with shipping. Please contact USPS 1-800-275-8777 for futher information. 

Holidays

LUXURYBYKACY is not responsible for any shipping delays. Please contact USPS 1-800-275-8777. 

Shipping time for UK and other countries (except the USA) 

After processing,  orders may take 5-7 business days to be delivered to you.  

LUXURYBYKACY is not responsible for any additional fees charged by custom.